Support
Here's how to reach us – by email, ticket system or phone.
Write to us anytime at [email protected] – we'll get back to you as quickly as possible.
Ticket System
The fastest way to reach us is via the ticket system in your customer area.
Phone
You can reach us by phone at 08654 4069830.
Note on phone support
Phone support is available exclusively to B2B customers and customers with an individual contract. For prepaid customers, support is provided exclusively by email and via the ticket system.